2. CUSTOMER'S LIABILITY
2.1. Damages and defects
The customer is obliged to return the vehicle and its equipment in a condition corresponding to the moment of collection.
a. The customer compensates for the damage to the vehicle and its equipment as well as the lost parts and equipment in accordance with the valid separate price list. The liability for damages applies to the vehicle and its parts and equipment in its entirety, including the chassis, tires, rims, windshield, windows, dust caps, antennas, cam carts and the like, as well as other equipment and accessories in the vehicle. The customer is obliged to inspect the car’s equipment and supplies at the beginning of the rental and notify the rental company of any defects and deficiencies.
b. During the rental period, the customer is the owner of the vehicle and is obliged to pay the fines, parking and parking errors, tolls and congestion charges and any other charges related to the rental and any costs incurred or to be collected during the rental period. In addition to the amount to be charged, the rental company charges a handling fee in accordance with the valid service price list.
c. The customer is responsible for the consequences of their actions or omissions in violation of the rental instructions and the resulting costs even after the rental. These include improper parking of the vehicle, failure to secure the vehicle, leaving lights or other power-consuming equipment on, leaving windows open, and other similar negligence or recklessness. The rental company will charge the customer a fee in accordance with the valid service price list for the omissions handled.
d. The customer is obliged to clean or replace larger-than-usual dirt. The customer undertakes to wipe stains, collect loose debris and shake the carpets when he returns the vehicle. For cleaning caused by negligence, the rental company will charge the customer for the cleaning costs in accordance with the valid service price list.
e. If the customer loses the vehicle keys, he is obliged to reimburse the rental company in full for all costs incurred due to the loss of keys, including any transfer costs, downtime, costs for renewing locks and keys, and any other damage to the vehicle, regardless of the insurance cover chosen.
f. If the customer reports the vehicle to be stolen, he must return the vehicle keys to the rental company. If the customer does not return the keys, he is obliged to replace both the vehicle and its equipment at full value.
a. The vehicle is covered by normal motor third party liability insurance to cover damage caused to the innocent party in excess of the selected deductible. In addition, the vehicle has animal, fire, theft, wagon damage, and car service insurance. These compensate for damages under normal insurance terms in excess of the selected deductible. The customer’s property is not covered by theft insurance. The insurance does not cover damage to the vehicle caused by the customer’s negligent handling, negligence or willful misconduct. If an outside party causes damage to the car during the rental, the customer is obliged to provide the rental company with a damage report and an undertaking by the party who caused the damage to compensate for the damage.
b. The rental company invoices the customer for damage events in accordance with a separate price list, in which case the upper limit is the amount of the selected deductible or mentioned separately in the price list. However, the customer is obliged to fully compensate for any damage caused to the vehicle by his negligence or willful misconduct. The rental company also charges the customer for downtime due to damage, however, for a maximum of 7 days. The amount of compensation for downtime is determined according to the maximum daily price of the rental.
c. If the customer has taken a voluntary additional service to reduce the deductible in connection with the rental and before the start of the booking, this service will only take effect for damages covered by the hull and does not apply to the compensation prices mentioned in the separate price list. The deductible reduction is only valid if it has been paid for in the payment service before the start of the booking and covers the event according to the type of damage in question.
d. At the time of booking or before the start of their booking, the customer can purchase additional tire insurance and windshield insurance. Voluntary and additional tire insurance covers the direct costs of a tire puncture, such as tire repair or replacement and any towing service. The insurance does not cover additional damage caused by driving under a flat tire, indirect costs caused by an outbreak, or additional damage to the vehicle or third parties. Voluntary and additional windshield insurance eliminates the customer’s deductible in the event of a rock hit or a broken windshield. Both insurances mentioned in this section (2.2.d.) are valid only if they have been paid for in the payment service before the start of the booking.
e. The customer is obliged to compensate in full for damages outside the above-mentioned insurances, such as damage to the vehicle upholstery. The customer is obliged to compensate the rental company in full without any deductible, even if the damage is caused by any of the following: overloading, smoking in the vehicle, driving with over- or under-inflated tires, using the wrong fuel, driving while intoxicated, snow damage, driving in areas too tight for the vehicle or other negligent or incorrect use of the vehicle, eg knocking the car when opening doors or handling cargo.